Our Terms


Photography by Joanne Ltd must be notified immediately of any changes in schedule or location, at least one week prior to the scheduled date of event. Notification of any changes can be made by phone along with written notice sent via email for documentation. If an email is sent, a confirmation of receipt must be in writing. It is the client’s responsibility to confirm all arrangements at least 7-10 days prior to the event. In the event of change of address or contact information (time, etc.) as listed, you must notify Photography by Joanne Ltd. Changing your date is subject to fees and the availability of that date.



The non-refundable deposit amount of £250 is required to secure the date of your booking and to hold the date for you as other couples may want the same date as you.  Once the deposit is received, the date is yours!The remaining balance of your chosen package will be due no later than 1 month before your wedding date.  All payments can be received via BACS transfer or cheque.

Upon clients signature and payment of deposit fee, Photography by Joanne Ltd agrees to reserve the date and time specified. The deposit fee is applied towards the final contracted wedding package and is not in addition to the package chosen. Once the contract is signed the deposit must be provided within 3 days, if the deposit is not received within 3 days of the signing of the contract, the contract is null and will be cancelled and your date released for other couples to book.



Should the Client choose to cancel their booking at any time prior to the wedding date, their deposit is non-refundable, and the following will be due, depending on time of cancellation :

Cancellation 12 months or more before wedding
Deposit not refunded. No other payment due.

Between 9  – 12 months before wedding
Deposit not refunded & 25% of the remaining balance of your chosen package is due.

Between 6 – 9 months before wedding
Deposit not refunded & 50% of the remaining balance of your chosen package is due.

Less than 6 months before wedding
Deposit not refunded & 100% of the remaining balance of your chosen package is due.

Cancellation by Photography by Joanne Ltd at any time (for whatever reason) would result in the full return of any monies paid.  In the unfortunate and highly unlikely event that Photography by Joanne Ltd were unable to attend the wedding due to illness / bereavement for example, all efforts will be made to arrange for another professional wedding photographer to cover the wedding. However, if this cannot be achieved, shall not be held financially liable for any negligence or loss of service after the monies have been refunded in full.



Due to the limited and subjective nature of weddings Photography by Joanne Ltd cannot be held responsible for requested photographs not taken or missed, lack of coverage resulting from weather conditions, or schedule complications caused by but not limited to, anyone in or at the event, or by the church or location restrictions. The photographer is not responsible for lost photo opportunities due to any kind of equipment malfunction, the lateness of the event couple, or other principles.

The Photographer is not responsible for the lack of coverage due to weather conditions, scheduling complications due to lateness of individuals, rules and restrictions of venue, or the rendering of decorations of the location. It is acknowledged that any lists submitted to Photography by Joanne Ltd will be used for organizational purposes only and in no way represents photography that will actually be produced although every effort will be made to follow it. Photography by Joanne Ltd will do her best to fulfill all requests but can make no guarantees all images will be delivered. Clients are responsible for all location fees and permits.



If Photography by Joanne Ltd, cannot perform this agreement due to a fire, casualty, strike or other civil disturbances, Acts of God, including but not limited to, road closures, severe traffic, fire, terrorism or other causes beyond the control of the parties, or due to the photographers illness, then Photography by Joanne Ltd shall return any moneys paid by the client, but shall have no further liability with respect to the agreement. This limitation of liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, compact flash card malfunction, lost in the mail, or otherwise lost or damaged without the fault on the part of Photography by Joanne Ltd. LIABILITY Photography by Joanne Ltd is not responsible for any injuries inflicted upon any participating parties. Client(s) will be responsible for themselves, any children and will release photographer from any claims against their person or their business. Photography by Joanne Ltd does maintain proper liability insurance and a copy of policy can be made available to client/venue if desired.



Photography by Joanne Ltd and her associates shall be the exclusive photographer(s) retained by the client for the purpose of photographing the wedding. Family and friends of the clients and other wedding vendors shall not interfere with the photographer’s duties. Guests will be asked to refrain from taking flash photographs at certain intervals of wedding services to ensure proper exposure of images. Additional professional photographers may be employed only with prior written permission from Photography by Joanne Ltd. Guest photographers may not be active during the ceremony and will not be allowed to photograph during family and individual portraits. Photography by Joanne Ltd spends special time planning and posing your photographs and asks that guest not intervene.



It is the clients’ responsibility to schedule and receive permission to use various locations for photography, including the wedding and reception locations and any other locations used during the day. Should a location require a payment, this payment will be paid by the clients.



Images will be ready to deliver 2-3 weeks after the wedding. Your images will be delivered via an online sharing service and gallery and any prints, products ordered will be delivered shortly after.



All photos created by Photography by Joanne Ltd are copyright protected. It is a violation copyright to copy, scan, or allow photographs created by Photography by Joanne Ltd to be reprinted, duplicated, digitally reproduced, copied, scanned, or altered digitally or otherwise, without Photography by Joanne Ltd’s express written permission. The client may print (on their own) their personal wedding photographs with the written consent of Photography by Joanne Ltd only once in possession of the digital images. The digital files remain sole property of Photography by Joanne Ltd and will never be given or sold. All clients will receive a print release along with their digital files for this purpose.



The package chosen by the couple is locked in and the cost and details of the package do not change after agreement. The only exception to this is if more hours are added to your package after the contract is booked and the deposit is paid. 



Wedding couple does agree to provide a meal for Photography by Joanne Ltd and those employed by photographer if staying to take the first dance photographs in the evening.  Photography by Joanne Ltd is responsible to inform the clients of any second shooters or assistants prior to the date of the wedding so extra meals can be set aside. If a meal is not provided Photography by Joanne Ltd reserves the right to leave for one hour to travel to get a meal.



Photography by Joanne Ltd cannot be held responsible for damage to garments during environmental events. Client is responsible to arrange personal assistance for wedding garments. Photography by Joanne Ltd will not put any parties in a situation (unless requested by bride or groom) that will cause harm or damage to special garments.



Images may be edited at the photographer’s discretion, and delivered images may not include all images shot. The photographer reserves the creative right to edit and release only those deemed professional in quality and within the photographer’s artistic standards. By signing this contract, the client is aware of the style of photography that Photography by Joanne Ltd produces.



Basic retouching will be added to all images. Basic retouching includes global adjustments, (white balance, color correction, exposure, contrast, clarity, ect.) basic skin and beauty retouching and any other things seen to be fixed by the photographer that falls into a “basic” category. What classifies in this category falls under the photographers discretion. Any additional extensive retouching will incur an extra charge IF the client decides they would like it after receiving the gallery of images. Examples of extensive retouching would be ( any body or weight changes, extensive blemishes, extensive beauty retouching, etc.)



In the event of illness or sudden event out of the control of both parties, Photography by Joanne Ltd will attempt to substitute a photographer at no cost to client. This contract will be transferable to said photographer. This photographer will shoot the event and than Photography by Joanne Ltd will still make every attempt to edit the selected files for clients.



*Offerings [excluding prices] are subject to change without notice. The most up to date contract will immediately apply to any client that has already signed.



Photography by Joanne Ltd recommends you back up your images on another media format after receiving digital files. Photography by Joanne Ltd also recommends making multiple copies of images every year to insure the images for years to come. Photography by Joanne Ltd cannot be held responsible for the failure of digital backups, usb’s, dvds, ect. due to mishandling. It is the client’s responsibility to keep several copies of any digital or hard copies of the images in more than one location, and back the images up on another format such as a hard drive. This is the same for the use of the file sharing site the images are delivered on. Once the images are in the hands of the client, it is the client’s responsibility to download and save the images. Backing up your images is very important.