ALWAYS

  • unique to you

FAQs

After your wedding / photoshoot, the images will be uploaded to my website in their own online gallery.  They will be watermarked however will be able to be viewed and purchased.  Anyone purchasing a digital copy of any photograph will receive a high resolution copy of the image. The gallery can be shared with family and friends. All images will be digitally edited after weddings and will be available around 14 days after the wedding, unless agreed otherwise.

Full copyright of the images remains with Photography by Joanne Ltd and we retain the right to display any images in any promotional material, including websites, blog and social media unless requested otherwise by the client.

Photography by Joanne hold copies of all weddings on a secondary backup for as long as digitally possible.  We don’t delete your photographs so if you lose them, we will have a copy here available.

Please note that your wedding albums must be in the proofing process by your first wedding anniversary, unless previously agreed otherwise before this date, otherwise a charge of £100 will be applied.  Any parent albums or gift albums can be purchased and set up at any time – please contact me for more information.

The non-refundable deposit amount of £250 is required to secure the date of your booking and to hold the date for you as other couples may want the same date as you.  Once the deposit is received, the date is yours!

The remaining balance of your chosen package will be due no later than 1 month before your wedding date.  All payments can be received via BACS transfer or cheque.

Should the Client choose to cancel their booking at any time prior to the wedding date, their deposit is non-refundable, and the following will be due, depending on time of cancellation :

Cancellation 12 months or more before wedding         
Deposit not refunded. No other payment due.

Between 9  – 12 months before wedding
Deposit not refunded & 25% of the remaining balance of your chosen package is due.

Between 6 – 9 months before wedding
Deposit not refunded & 50% of the remaining balance of your chosen package is due.

Less than 6 months before wedding
Deposit not refunded & 100% of the remaining balance of your chosen package is due.

Cancellation by Photography by Joanne Ltd at any time (for whatever reason) would result in the full return of any monies paid.  In the unfortunate and highly unlikely event that Photography by Joanne Ltd were unable to attend the wedding due to illness / bereavement for example, all efforts will be made to arrange for another professional wedding photographer to cover the wedding. However, if this cannot be achieved, shall not be held financially liable for any negligence or loss of service after the monies have been refunded in full.

We all know how expensive a wedding can be when it all starts adding up so we offer an option to pay your chosen package in a monthly payment in order to ease the planning of your finances.  Please get in touch with Joanne to discuss more.

Photography by Joanne Ltd, take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

We will not pass your details onto other third party companies, your information will remain with Photography by Joanne Ltd only until otherwise requested.

From time to time we would like to contact you with details of other products, offers or services which we provide.  If you do not consent to us contacting you please confirm in writing.

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